We currently deliver across the United Kingdom only.

• Handling time: 1 to 2 days (Monday to Friday)
• Transit time: 6 to 13 days (Monday to Friday)
• Total delivery time: 7 to 15 days (Monday to Friday)

Yes, free delivery on all UK orders.

Use the Track My Order page with your order number and email. A tracking link is also sent by email once dispatched.

Before dispatch: Orders can be changed or cancelled within 2 hours of purchase by contacting our support team.

After dispatch: the address can’t be changed. You may refuse the parcel and request a return.

You have 30 days after delivery to return unused items in their original packaging.

Refunds are issued within 10 days after we receive and inspect the return.

Yes. The site is HTTPS-protected, and payments are processed via secure gateways.

Yes, each page lists exact dimensions and materials. Minor colors variations may occur due to screen settings.

E-mail: contact@saynewborn.com

Phone: +44 7488 813527

Registered Office (UK):
86–90 Paul Street, London, EC2A 4NE, United Kingdom

Support Hours:
Monday–Friday, 9:00 AM – 6:00 PM (responses within 24–48h)