Terms and Conditions
Last updated: 11/27/2025
These Terms of Service (“Terms”) describe the rules and conditions under which Newborn (“we,” “us,” or “our”) provides access to its website, products, and services available at https://www.saynewborn.com (the “Site”).
By visiting the Site, interacting with our content, or purchasing from Newborn, you agree to comply with these Terms. If you do not accept them, you must discontinue use of our Site immediately.
By using our Site, you confirm that you are at least the age of majority in your country of residence, or that you have parental/guardian permission to do so.
You may not use our products for illegal or unauthorized purposes. Any violation of these Terms may result in immediate termination of your access to the Services.
We reserve the right to refuse service to any user at any time, for any reason.
You understand that certain data you submit (excluding payment card information) may be transferred unencrypted over various networks. Payment details are always encrypted during transmission.
We do our best to provide accurate information on the Site, but we cannot guarantee that all content is complete, current, or error-free.
You acknowledge that reliance on any material provided on the Site is at your own risk.
Product prices, fees, or service descriptions may change without notice.
We also reserve the right to modify or discontinue any part of the Service at any time.
Some items may be available exclusively online and may have limited quantities.
Products are subject to return or exchange only in accordance with our Refund & Return Policy.
We may refuse or cancel any order for any reason.
You agree to provide accurate, updated, and complete account and purchase information for all transactions made on our Site.
You are responsible for maintaining your account credentials securely.
We may provide access to optional third-party tools without monitoring or control.
You acknowledge that your use of such tools is entirely at your own risk and discretion.
The Site may contain links to third-party websites not affiliated with NEWBORN.
We are not responsible for the accuracy, content, or policies of these external sites.
We recommend reviewing their terms and privacy policies before engaging with them.
If you submit suggestions, comments, reviews, or creative ideas to us, you grant Newborn the unrestricted right to use, edit, copy, distribute, and publish them at our discretion.
You agree that your submissions will not contain unlawful, harmful, or defamatory material.
Your submission of personal information through the Site is governed by our Privacy Policy.
Occasionally, information on our Site may contain typographical errors or omissions.
We reserve the right to correct or update such information at any time without prior notice, including after you have submitted an order.
You agree not to use the Site for:
Unlawful or fraudulent purposes
Violating any laws or regulations
Uploading viruses, malware, or malicious code
Collecting personal information of others without consent
Interfering with the security or functionality of the Site
Any activities described elsewhere as prohibited
Violation of these rules may result in immediate termination of your access.
We do not guarantee that your use of the Service will be uninterrupted, timely, or error-free.
You agree that you use the Service at your own risk.
To the fullest extent permitted by law, Newborn shall not be liable for any damages resulting from:
Use or inability to use the Site
Errors or inaccuracies in content
Unauthorized access to your data
Interruptions in service
You agree to indemnify and hold harmless Newborn, its owners, employees, partners, and affiliates from any claims or damages arising from:
Your breach of these Terms
Your misuse of the Site
Your violation of any laws or third-party rights
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to be valid and enforceable.
These Terms remain in effect unless terminated by either you or us.
We may terminate or suspend your access at any time if we suspect a violation of these Terms.
These Terms, along with any additional policies posted on our Site, constitute the entire agreement between you and Newborn regarding use of the Services.
These Terms are governed by and interpreted in accordance with the laws of United Kingdom, without regard to conflict of law principles.
We may update these Terms at any time by posting changes to this page.
Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
Store Name: Newborn
Website: https://www.saynewborn.com
Email: contact@saynewborn.com
Phone: +44 7488 813527
Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM
Response Time: We aim to reply to all messages within 24-48 hours.